RemoteOffice

Software faq

Click the program that you're using below to get started creating virtual backgrounds with The Backdrop!

set up Your backdrop green screen With Zoom

Adding your camera source

1) Open the Zoom application.

2) Select ‘New Meeting’, ensure video is on.

3) Once you have entered the meeting room, find the video icon on the bottom left. 

4) Click on the up arrow, this will display a list of available cameras.

Adjusting your camera settings

1) Find the video icon on the bottom left of the meeting room. 

2) Click the up arrow and select ‘Video Settings...’ from the list displayed.

3) On the Video tab, you can adjust meeting video settings. You will have to install the webcam’s software from the manufacturer’s website in order to change camera resolution, Soom, etc.

Enabling the virtual background

Before using a virtual background, you or your administrator must enable virtual backgrounds for your account. This can be done easily in Settings.

1) Log into your Zoom.us account

2) On your Account Profile Page, choose Settings from the left sidebar.

3) Navigate to the Meeting tab and select In Meeting (advanced) from the left sidebar.

4) Scroll down to the Virtual Background option and switch it on.

Setting up the virtual background once they are enabled

1) Log into Zoom and select Start with Video

2) Click the up arrow next to the video icon on the bottom left and select Choose a Virtual Background

3) This will open the Virtual Background Settings window.

4) Select the image you would like to use as your background or upload your own!

5)  Your background should now begin to chroma.

If your background is spotty, check these items to assist with better coverage:

  • At the bottom of the settings window there is a small box. Click that box and then choose the most consistent color green on the RemoteOffice screen. 

  • Make sure to have good lighting. This will provide a more even color across the screen, resulting in a better virtual background. Check out our Ring Light here for a cost effective solution to video conference lighting!


    If you're still having issues, check out the below video from Zoom, which explains how to enable virtual backgrounds:

set up Your backdrop green screen With ManyCam

Manycam is a third party application that RemoteOffice recommends for enabling virtual backgrounds as well as adjustments to webcam sources.  

adding a camera source

1) Open the Manycam application.

2) Find the boxes with “+” marks in them at the bottom of your screen. 

3) Click the first box and select Cameras from the pop up menu. Choose your camera.  

adjusting camera settings

1) Make sure you are in the frame of your camera.

2) lick the cog icon on the top right of your screen.  

3) Select Video on the left sidebar.  

4) Here, you can adjust your video resolution and frames per second. 

 In order to adjust the camera zoom, brightness, contrast, etc., you will need to install your webcam’s software from the manufacturer’s website.  

enabling virtual backgrounds

1) Find the Virtual Background tab on the right sidebar.  

2) Toggle to on position.

3) From here, you can adjust settings, switch from auto color to color picker, as well as add your own background.  

set up Your backdrop green screen With WebEx

The current version of WebEx does not have an integrated chroma key available. RemoteOffice uses Manycam, a third party application allowing for editing of your webcam source. Please refer to the Manycam guide on this page for detailed information on using Manycam with your software.  

adding a camera source

1) Open the WebEx application.

2) Start a meeting.

3) Select Settings at the bottom right. 

4) Click the camera dropdown menu at the bottom of the Settings window. Select your camera from the list.

adjusting camera settings

The WebEx application does not have webcam adjustment to change your camera settings. To adjust the camera zoom, resolution, etc., you will need to install your webcam’s software from the manufacturer’s website.  

enabling virtual backgrounds

The current version of WebEx does not have an integrated chroma key available. RemoteOffice uses Manycam, a third party application allowing for editing of your webcam source. Please refer to the Manycam guide on this page for detailed information on using Manycam with your software.  

set up Your backdrop green screen With Skype

The current version of Skype does not have an integrated chroma key available. RemoteOffice uses Manycam, a third party application allowing for editing of your webcam source. Please refer to the Manycam guide on this page for detailed information on using Manycam with your software.

adding your camera source

1) Open the Skype application.

2) Find the triple dot icon on the left sidebar. 

3) Select Settings

4) Click the Audio and VIdeo tab on the left hand Settings sidebar.

5) At the top, next to Camera, you will see a dropdown menu. Select your camera from the list. (If you are using Manycam, select Manycam Webcam as your source). 

6) You have now added your camera as the default camera within Skype.  

adjusting your camera settings

1) Click the triple dot icon on the left sidebar.

2) Select Settings

3) Find the Audio and Video tab on the Settings sidebar. Select Webcam Settings

4) This is where you will go to find webcam settings, allowing you to adjust the brightness, contrast, hue, video decoder, etc. 

You will have to install the webcam’s software from the manufacturer’s website in order to change camera resolution, zoom, etc. 

enabling the virtual background

The current version of Skype does not have an integrated chroma key available. RemoteOffice uses Manycam, a third party application allowing for editing of your webcam source. Please refer to the Manycam guide for detailed information on using Manycam with your software.

set up Your backdrop green screen With GoToMeeting

The current version of GoToMeeting does not have an integrated chroma key available. RemoteOffice uses Manycam, a third party application allowing for editing of your webcam source. Please refer to the Manycam guide on this page for detailed information on using Manycam with your software.  

1) Open the GoToMeeting application and start a meeting.

2) Once inside the main meeting room, click the cog icon on the top right. 

3) Find the webcam dropdown box on the top of the sidebar. Select your camera from the list.  

adjusting camera settings

1) Click the cog icon in the right hand corner.  

2) Click Open Preferences at the bottom of the Settings sidebar. 

On the Category sidebar, click Webcam.

4) To the right of the camera dropdown menu, click Advanced. 

5) Here, you can adjust the camera’s control and overall look. If there is no response when you click Advanced, you may need to install your webcam’s software. You can find this on the webcam manufacturer’s website.  

enabling the virtual background

The current version of GoToMeeting does not have an integrated chroma key available. RemoteOffice uses Manycam, a third party application allowing for editing of your webcam source. Please refer to the Manycam guide on this page for detailed information on using Manycam with your software.  

set up Your backdrop green screen With Microsoft Teams

Currently, Microsoft Teams uses the Skype application to run it’s video conferencing. Please reference the “Setting up Skype” guide on this page for information on using Skype with the RemoteOffice Green Screen.  

set up Your backdrop green screen With BlueJeans

The current version of BlueJeans does not have an integrated chroma key available. RemoteOffice uses Snap Camera, a third party application allowing for editing of your webcam source. Please refer to the Snap Camera guide for detailed information on using Snap Camera with your software. 

1) Open the BlueJeans application.

2) Start a Meeting.

3) Click the Settings icon on the top right.

4) Find the Camera drop down menu and select your webcam.  

adjusting camera settings

The BlueJeans application does not have webcam adjustment to change your camera settings. To adjust the camera zoom, resolution, etc., you will need to install your webcam’s software from the manufacturer’s website.  

enabling virtual backgrounds

The current version of BlueJeans does not have an integrated virtual background available. RemoteOffice uses Snap Camera, a third party application allowing for editing of your webcam source. Go ahead and download Snap Camera if you haven't already (link at the top of this section). Once you've done that, continue with these directions.

1) Click the Settings icon on the top right.

2) Select Snap Camera from the pop up menu under the Cameras tab.  

using snap camera with bluejeans

1) Open the Snap Camera application.

2) Select one of the filters or backgrounds and then keep the application open.

3) Launch the BlueJeans application and select “Snap Camera” as your camera source.  

Other Types of Software

Setting up your Backdrop with software not listed on this page? A good place to start is by Googling "[Software] virtual backgrounds." We're also here to help. Shoot us an email at info@shopremoteoffice.com and we'll do our best to help.

Still having trouble?

We're here to help! Shoot us an email at info@shopremoteoffice.com and we'll connect you with a support specialist.