The Backdrop: Commonly Asked Questions!
Questions About The Backdrop & Stand
The short answer is no, but hear us out! The stand isn't necessary, but offers added flexibility. There is a hanging tab at the top of the Backdrop screen, so it can be hung from a hook. It's also ~7 feet tall, so it can rest on the floor easily.
Many of our customers already have a stand or don't feel as though they need one, so we don't include one with The Backdrop automatically. There's an option to add a stand to your purchase at checkout for $28, and the stand comes with a 3 year warranty, and can be returned for a refund within 30 days if it doesn’t work out for you :)
Full transparency, we recommend the stand. It allows you to work from literally anywhere with The Backdrop, and makes an already awesome product just a touch more awesome-er. Is that a word? Oh well...
Hope that helps!
The Backdrop works Zoom, Microsoft Teams, WebEx, Google Meet/Hangouts, Skype, MayCams, Vidyo, BlueJeans, GoToMeeting, and more! Note that some software may require third party integrations to work.
You can learn more about creating virtual backgrounds with the most common software on the market here: https://shopremoteoffice.com/pages/software-faq
The Backdrop is double sided! One side is green, and the other side is blue. The green side is a fantastic green screen that works with any and all chroma key enabled applications. The blue side is great for a consistent blue look, and also works with chroma key enabled software during the nighttime or in rooms with lower light, since it reflects less light onto the subject.
Absolutely not! Background images are created via virtual backgrounds. You can upload any image that you'd like via the virtual background feature on Zoom, WebEx, etc. Here's how you create virtual backgrounds on Zoom:
You can return any item up to 30 days after your purchase for a refund. No questions asked!
Our headquarters is in San Diego, California! We're 100% owned and operated in the USA.
We ship from our warehouse outside of Los Angeles, so shipping times depend on where you're located. Unless stated otherwise, all orders are processed within 24 hours and ship within 1 business days. Most orders arrive within 1-4 business days.
Nope, they are produced and shipped from the good 'ol USA!
We're here to help!
Shoot us an email at firstname.lastname@example.org if you have any questions, comments or concerns. Thanks so much!